VTOS Hotel Securities
The course, Hotel Security Operations according to VTOS Standards, is designed by Pegasus International College and is suitable for all employees and hotel security heads/deputy head and hotel staff with the goal of ensuring high standards of security services and providing a safe and secure experience for customers during their hotel stay.
After the course, students will be equipped to carry out facility patrol procedures, understand the specifications of the fire protection system, control security processes for contractors, hotel guests and handle security situations that may occur at the hotel.
| Course Objectives | • Upon course completion, students will be able to identify areas that need to be patrolled, read the technical parameters and operating rules of fire protection equipment; state the phone numbers of fire protection, medical, and police in the area • Students will be able to itemise lists needed to be security checked for guests and contractors when entering and exiting the hotel. • Students will be skilled in handling security situations that may occur at the hotel in accordance with the procedures |
||||||||||||
| Duration | 72 hours (including training, self-training, and assessment) | ||||||||||||
| Target Audience | • Shift leader, Su Security Department • Employees who have at least 3 months of experience working in the related department |
||||||||||||
| Number of Students/class | Maximum 20 students/class | ||||||||||||
| Training Methods | • Direct training at enterprises adopting a competency approach, learner-centred, focusing on practical skills trials, role-playing, and applying industry standards associated with the realistic, diverse, and flexible needs of hotels. • Implementation Model: Training and Evaluation: - Phase 1: Learning with Instructors - Phase 2: Self-training at the Enterprise - Stage 3: Skills Assessment Exam |
||||||||||||
| Language of Instruction | Vietnamese | ||||||||||||
| Training Certificates | The training certificate is issued by Pegasus International College in accordance with the regulations of the Ministry of Labor, Invalids and Social Affairs | ||||||||||||
| Contents of Learning modules |
Note: The above is the standard programme framework of the course proposed by Pegasus International College, the actual training programme can be flexibly adjusted according to the actual needs of each business. |
||||||||||||
| Outstanding Values of the Programme | • Quality training program, designed to closely meet the actual needs businesses. • Dedicated and professional lecturers, with several years of experience in corporate training in the field of hospitality tourism. • Modern teaching methods to enable students to actively grasp problems through case study activities and experiences. • Course completion certificate is issued by Pegasus International College and is nationally recognized in accordance with the regulations of the Ministry of Labor, Invalids and Social Affairs. |
||||||||||||
| Conditions for Completing the Programme | • Students must attend at least 80% of the programme duration • Assessment results attained must be average or higher • Must not violate the school's rules and regulations discipline |
||||||||||||
| Teaching Materials and References | Vietnam Tourism Occupational Standards (VTOS) |
Note: Based on the agreement between Pegasus and the actual conditions of the hotel and/or business enterprise, the specific training content may be adjusted and therefore, vary from the standardised program described above.
