Certificate in Hotel Operations

Vietnam Programmes

Certificate in Hotel Operations

Introduction

1. INTRODUCTION

Two programmes offered by Pegasus at the Pre-intermediate level are Hotel Operations and Cuisine & Patisserie. These courses are from 6-8 months with practical work comprising 70% of the programme. The hands-on training programmes enhance the skillsets of students to enable them to be job-ready in a professional working environment.

The Certificate in Hotel Operations best suits students who are seeking job opportunities in small and medium hotels. This course provides students with the necessary skills in food and beverage services, housekeeping, front office and other areas of hotel operations

StreamHotel Operations
QualificationCertificate in Hotel Operation
Duration6 – 9 months (including 2 – 3 months of internship)
Advantages
  • Language of delivery and assessment: Vietnamese

  • The program has been developed from ASEAN tourism standards and Australian qualifications

  • The course contains knowledge and operational skills of front office, restaurant, housekeeping, bar service, spa and skin treatments

  • Hospitality English is integrated into the curriculum

  • Internships can be arranged at 4 – 5 star hotels at resorts such as InterContinental, Sheraton Grand Danang, JW Marriot Hotel Hanoi, Sofitel Legend Metropole Hanoi, Melia Hanoi, etc

  • Students are able to commence work immediately upon graduation

  • Students have opportunities to participate in study tours in other countries such as Singapore or Thailand.
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    2. COURSE OUTLINE
    Entry requirements17 years of age and older. Students must be 18 years old in the course of study.
    English level requirementsNot compulsory. Students with basic English skills do have an advantage
    Class sizeMaximum 20 students per class
    Course location
  • Pegasus International College in Da Nang.

  • Pegasus International College in Hanoi.
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    Course deliveryLectures, tutorials, practical and simulated sessions
    Language of deliveryVietnamese
    Language of assessment:Vietnamese
    InternshipCompulsory internship for 2 months at a star-rated hotel, resort or tourism enterprise. Internships may be paid but are not guaranteed. The College will arrange the most suitable units of practice according to the students’ learning outcomes, skills and interests.
    ScholarshipScholarships are available for qualified candidates who meet the requirements. Potential students who are seeking a scholarship will need to complete the scholarship application form. The scholarship will be determined based on academic merit and strained financial circumstances. An interview will apply to all candidates.
    QualificationMOLISA approved Certificate in Cuisine and Patisserie, issued by Pegasus International College, are accepted and recognised nation-wide
    Work opportunities
  • Housekeeper/Room Attendant

  • Front Office Personnel

  • Bar Attendant

  • F&B Attendant, Banquet/Event Service Staff

  • Customer Relations Officers

  • Spa Personnel
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    Units Of Study

    3. UNITS OF STUDY
    1. Hygiene and work safety
    2. Customer, conflict and social diversity
    3. Provide restaurant services
    4. Provide Bar service
    5. Front office service
    6. Computerized reservations system
    7. Provide room service
    8. Spa service
    9. English in hospitality
    10. Provide hotel services
    11. Internship
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